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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Refund policy

 If you receive a defective item, you have 14 days from the date of delivery to request a refund. To do so, please follow these steps:

  1. Contact us within 14 days of delivery by emailing or using our online form. Describe the problem and provide any necessary pictures as evidence of the defect.
  2. We will review your request and, if approved, send you a return shipping label. We will decide whether to cover return shipping costs on a case-by-case basis, and these costs may be subtracted from your refund.
  3. Send the defective item back to us using the provided shipping label. Once we receive it, we will inspect the item to confirm the defect.
  4. After inspection, we will issue a refund to your original payment method within 3-5 business days. The refund amount will equal the original purchase price of the defective item.

Please note:

  • We only offer refunds for defective items, not exchanges.
  • Our warranty does not cover normal wear and tear, such as minor scratches, cosmetic issues, or discoloration.
  • This policy applies only to defective items and does not cover refunds for other reasons, like changing your mind or being unhappy with the product.